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The #HRevolution is a show leading the ”Revolution” of HR for the future ”evolution” of business and work. Join us as we talk with leaders in the field learning from their stories, findings, skills, and their ideas on the future of work!
Episodes
Thursday Jun 30, 2022
Thursday Jun 30, 2022
Join the #HRevolution as we welcome Erjona Shera, People Analytics at Wayfair. Erjona joins Kevyn Rustici and Bobby Spaziani to discuss her non-traditional path into Human Resources and how she has been able to successfully drive People Analytics & create Organizational Effectiveness across multiple businesses.
She reminds HR professionals and people analytics to now stray too far away from your customers because if you lose that qualitative data, you will not know where to look in the quantitative data to make an impact.
Erjona shares that the keys to engagement are Development and Inclusion as they are the strongest motivating factors. She also recommends the best practice of instant recognition to promote positive behaviors. Erjona discusses how falling into HR from a career in Finance has allowed her to better understand the “voice of the customer” by walking in the employee’s shoes.
In this episode, we discuss:
- How to effectively translate people data to the business
- The importance of being customer-obsessed by listening to employees through surveys and continuous feedback loops
-Creating internal partnerships and champions to support change if things are uncovered in the data
- How to help your business leaders become more data literate - How to create a culture where employees see the “full HR”
- The Future of Work: The shift from the physical to mental
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